Windsor House

Social, Emotional and Behavioural Difficulties (Boys)

  • Registered: 2001
  • Registered Places: 3
  • Age Group: 8-14
  • Gender: Boys
  • DfE Education: Yes
  • Assessment/Therapy: Yes
  • Step Down Placements: Yes
  • Staff Ratio: 2:3

Windsor House - A 'Good' Children's Home


 "The staff provide consistently good quality care and support to children. As a result, children make progress. Close relationships between children and staff enable the children to confidently seek help, advice and support from staff who they know well.


Children are listened to by an attentive staff team. The children feel able to raise any concerns they have. Regular children’s meetings take place where children are
encouraged to contribute their ideas about how the home is run. The staff use these
meetings to educate the children about safety and to form positive relationships with
each other. The children are prepared well for other children moving into the home.
External professionals, such as speech and language therapists attend staff meetings to discuss the children's needs. The staff adapt their approach in response to this intervention. This is effective in guiding staff about the best way to communicate with children.
The staff help children to reach their academic potential by working closely with teaching staff at the organisation's school. All the children attend full time school. One child who previously struggled to read has increased in confidence and can now read aloud in front of his class.
Staff regularly reward children for meeting their agreed goals. They talk about the
children's achievements with pride.
The children are supported to engage in a range of activities of their choice. Many of
the opportunities within the community were affected by the COVID 19 pandemic restrictions. The staff have encouraged children to re-engage with their interests.
The staff accompany children or stay within the area to be available for children if they struggle. As a result, the children feel safe and secure."


Ofsted Inspection - February 2022 - Full report available by request

Residential Care

At Windsor House we provide children and young people with warmth and nurture, within an environment where we observe children to grow and develop as they begin to respond positively to the homes environment and the homes adults.


The children placed within Windsor House have all experienced some form of loss, neglect, trauma and rejection. This has had a profound effect on the children, whom are encouraged and nurtured to once again begin to trust for them to feel safe and secure within their placement. With the support of the adult team and the professionals involved in each child’s care, it is our intention that we will be able to successfully support the children in coming to terms with the underlying reasons for coming into care and to feel safe, secure, happy and healthy during their time with us.


The home aims to build positive relationships with all children whom come to reside at Windsor House in order to at first establish the ways in which we can support them to develop their self-esteem. A focus on building positive relationships begins from their arrival to the home and continues to grow throughout their placement.


Once these relationships are established, the children’s views, wishes, and feelings in regards to their care are incorporated into the way in which we provide care for them. All adults aim to support the children with their individual needs which are determined early on into placement. This is the foundation for ensuring that the children within Windsor House feel healthy, safe and secure and this builds the platform for which they are able to grow, develop and achieve.


The homes adults have the understanding and skills to support all children with their behaviours and recognise that at time the presented behaviours are a form of communication and reflects the thoughts, feelings and needs of our children at that time.


Through the development of positive relationships, the children are supported to recognise their emotions, and to understand how to communicate and express themselves in a constructive and appropriate manner.  Positive encouragement and praise is regularly used within the home to recognise the children’s achievements and support is provided to assist them in developing further and understand socially acceptable behaviours. It is our aim that by supporting the children in this way, we are maximising the potential for them to achieve both their own self set goals and make improvements highlighted by the adults involved in their care.


For some of our children the long-term plan may be that a suitable fostering placement is identified and for others, there may be an aim for them to return to their family home. Whichever option is being considered for our children, we aim to ensure that they can manage that transition at a time that is right for them. 


The home is directly affiliated to both our DfE registered, specialist SEBD schools: The Davenport Primary School and The Old Priory Secondary School.


The respective school and the home work in close partnership to ensure continuity in respect of learning support, achieving developmental goals and behaviour management.


The Davenport School (Key Stage 2: 7-11yrs) offers a differentiated curriculum in order to meet the individual learning needs of each young person. The school operates with small group settings where children are closely supported and supervised by a qualified teacher and learning support assistants.


The Old Priory School (Key Stages 3 & 4: 11 – 16yrs) offers the national curriculum allowing for GCSE study in essential subject areas, alongside alternative, differentiated curriculums, including ASDAN and City & Guilds NPTC vocational awards, both of which lead to nationally recognised qualifications.

Assessment & Therapy

Children and young people residing in our care have access to a range of assessment and therapy services including:

  • Psychological Assessment
  • Psychotherapy
  • Systemic Therapy
  • Cognitive Behavioural Therapy
  • Speech & Language Therapy
  • Equine Therapy
  • Music Therapy
  • Drama Therapy
  • Art Therapy
  • Play Therapy

All therapy referrals are overseen by the organisation’s dedicated Therapy Services Manager in consultation with the allocated social worker and other key stakeholders as appropriate.


Our assessment and therapy services are an inclusive element of our residential care provision and attract no additional funding requirement.

Health Support

In addition to our therapy services and panel of consultants, each of our homes have direct access to a health promotions worker and, in the event of any significant health concerns arising, oversight from a registered, dual diagnosis nurse. This ensures effective, professional guidance in respect of health profiling, together with the immediate and ongoing health needs of each individual child and young person placed in our care.

Statement of Purpose

Windsor House | Statement of Purpose
SC023736 - SOP - WH .pdf
Adobe Acrobat document [522.9 KB]
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Ethelbert Children's Services -
Residential Children's Homes, Fostering and.Specialist Education
17 Leigh Road, Ramsgate, Kent CT12 5EU
Tel: 01843 823762
© Ethelbert Children's Services 2018